ElectroMech has been recognized for Active Customer Engagement in the 2nd edition of CII Award for Customer Obsession 2018. We were selected for this award after a rigorous peer review process under the category of “Manufacturing – Large Business Organization”. Sumit Hakhoo received this award on behalf of ElectroMech, at the hands of Mr. Kiran Karnik (CII National Committee on Telecon & Broadband; Chairman, Customer Obsession Award Jury 2018), Mr. Nalin Kohli (Co-Chairman, CII National Committee on MSME Council), Ms. Vandana Mehra (Chief, CII Centre for Digital Transformation). This award is an external validation for the value of Customer Focus that has been internalised by every member of Team ElectroMech!.